8X8 Inc (EGHT)
3.1200 -0.0200 (-0.64%)
8X8 Inc is a communications technology company that specializes in delivering cloud-based voice, video, and messaging services for businesses. The company provides a comprehensive suite of communication solutions designed to enhance collaboration and connectivity among teams, facilitating seamless interactions regardless of location. With a focus on integrating various communication channels into a single platform, 8X8 aims to simplify and improve user experiences, helping organizations enhance productivity and customer engagement in a rapidly evolving digital landscape.
Descope and 8x8 Partner to Boost Security and Efficiency in Customer Experience
8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced a partnership with Descope. As the exclusive Asia Pacific partner for Descope, 8x8® will seamlessly integrate Descope’s drag-and-drop customer identity and access management (CIAM) platform with 8x8’s CPaaS APIs. This integration enables organizations to easily create and customize complete user journeys through Descope’s intuitive visual workflows.
By 8x8, Inc. · Via Business Wire · December 11, 2024
8x8 Receives Multiple Awards for Continued Innovation
8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced the company’s CX transformation is driving continued recognition in prestigious industry awards from Gartner®, Frost & Sullivan, and G2, among others.
By 8x8, Inc. · Via Business Wire · December 5, 2024
8x8 CX Transformation Drives Continued Customer Adoption and Momentum
8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced the company’s CX transformation continues to drive adoption of its AI-powered 8x8 Platform for CX. Sales of new products in FY25 Q2 increased more than 60% year-over-year, led by AI-based solutions.
By 8x8, Inc. · Via Business Wire · November 25, 2024
The 8x8 Brand Reimagined to Power CX Ambitions
8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today unveiled the next evolution of its brand—a key milestone in the Company’s journey toward a more customer-centric future. More than a refreshed look and feel, this rebrand signals the next chapter in 8x8’s CX transformation driven by a clear purpose: To connect people and organizations through seamless communication, empowering them to unlock the potential of every interaction.
By 8x8, Inc. · Via Business Wire · November 21, 2024
8x8, Inc. Announces Participation in Upcoming Investor Events
8x8, Inc. (NASDAQ: EGHT), a leading business communications, CX, and Communications Platform as a Service provider, today announced participation in the following events for the third quarter of fiscal 2025.
By 8x8, Inc. · Via Business Wire · November 19, 2024
8x8, Inc. Appoints John Pagliuca to Board of Directors
8x8, Inc. (NASDAQ: EGHT), a leading business communications, CX, and Communications Platform as a Service provider, today announced the appointment of John Pagliuca, President and Chief Executive Officer at N-able (NYSE:NABL), to the Company’s Board of Directors, effective November 18, 2024.
By 8x8, Inc. · Via Business Wire · November 18, 2024
8x8 Delivers Latest AI Advancements and Customer Engagement Capabilities to Cloud CX Platform
8x8, Inc. (NASDAQ: EGHT), a leading business communications, CX, and Communications Platform as a Service provider, today announced recent innovations and enhancements to the 8x8 cloud platform. The latest innovations include highly accurate AI-powered transcriptions in 8x8 Contact Center, improved call quality for Azure virtual desktop environments, and more extensive customer engagement capabilities. The CX-driven capabilities enable business leaders to drive enhanced experiences and engagement across the entire organization, for both the customers and employees.
By 8x8, Inc. · Via Business Wire · November 7, 2024
8x8, Inc. Announces Second Quarter Fiscal Year 2025 Financial Results
8x8, Inc. (NASDAQ: EGHT), a leading business communications, CX, and Communications Platform as a Service provider, today reported financial results for the second quarter of fiscal year 2025 ended September 30, 2024.
By 8x8, Inc. · Via Business Wire · November 4, 2024
CareMonitor Chooses 8x8 CPaaS to Support Critical Patient Interactions
8x8, Inc. (NASDAQ: EGHT), a leading business communications, CX, and CPaaS platform provider, today announced that CareMonitor has deployed 8x8 CPaaS to support critical patient interactions. The company integrated 8x8 Jitsi as a Service (JaaS) and 8x8 SMS API into its solution to support over five thousand unique patient interactions each day.
By 8x8, Inc. · Via Business Wire · October 23, 2024
8x8, Inc. Schedules Second Quarter Fiscal 2025 Earnings Release and Conference Call
8x8, Inc. (NASDAQ: EGHT), a leading business communications, CX, and CPaaS platform provider, today announced it will release financial results for the second fiscal quarter ended September 30, 2024 following the close of market on Monday, November 4, 2024. The company will host a conference call on the same day at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) to discuss the results. The conference call will last approximately 60 minutes.
By 8x8, Inc. · Via Business Wire · October 21, 2024
8x8 Extends AI-Powered 8x8 Intelligent Customer Assistant for Enhanced Voice and Digital Customer Engagement
8x8, Inc. (NASDAQ: EGHT), a leading business communications, CX, and CPaaS platform provider, today announced the expanded availability of AI-powered voice support for 8x8 Intelligent Customer Assistant, adding to the already available digital capabilities and helping to drive increased 8x8 customer adoption and usage. 8x8 Intelligent Customer Assistant, a powerful, user-friendly conversational AI solution that equips organizations with virtual agents, enables businesses to create instant, effortless, and engaging self-service experiences, now supports human-like voice as well as digital interactions across multiple regions and languages to deliver automation and personalized experiences at scale.
By 8x8, Inc. · Via Business Wire · October 17, 2024
8x8 Named a Leader in the 2024 Gartner® Magic Quadrant™ for Unified Communications as a Service
8x8, Inc. (NASDAQ: EGHT), a leading business communications, CX, and CPaaS platform provider, today announced it has been named a Leader in the 2024 Gartner Magic Quadrant for Unified Communications as a Service1. This is the thirteenth consecutive year 8x8 has been recognized as a Leader in this report.
By 8x8, Inc. · Via Business Wire · October 10, 2024
Seize the Growth: Twilio’s AI Innovations Are Driving Huge Upside
Twilio Inc. (NYSE: TWLO) provides developers and businesses tools and products to enhance their communications with customers.
Via MarketBeat · September 24, 2024
8x8 Delivers Latest Platform Innovations Adding Video Engagement to 8x8 Contact Center
8x8, Inc. (NASDAQ: EGHT), a leading business communications, CX and CPaaS platform provider, today announced expanded availability of Video Elevation capabilities for 8x8 Contact Center. The new digital engagement capabilities enable contact center agents to visually diagnose and resolve issues, such as property damage or the assembly of a recently purchased product, reducing the need for onsite technical assistance and improving the overall customer experience. Since introducing Video Elevation, video interactions initiated by agents using 8x8 Contact Center to assess and resolve customer inquiries have grown by 150% quarter-over-quarter.
By 8x8, Inc. · Via Business Wire · September 12, 2024
8x8 Wins Stevie® Awards in 2024 International Business Awards® for Continued Excellence in Professional Services
8x8, Inc. (NASDAQ: EGHT), a leading business communications, CX and CPaaS platform provider, today announced its Professional Services organization was named the winner of a Silver Stevie® Award in the Technology Team of the Year category and a Bronze Stevie® Award in the Customer Service Team of the Year category in the 21st Annual International Business Awards®.
By 8x8, Inc. · Via Business Wire · September 5, 2024
8x8 CPaaS Named a Leader in Programmable Video Market by Industry Expert
8x8, Inc. (NASDAQ: EGHT), a leading business communications, CX, and CPaaS platform provider, today announced that a new report by industry expert Tsahi Levent-Levi and BlogGeek.me named 8x8 Jitsi as a Service (JaaS) as a leader in the programmable video market. 8x8 JaaS is part of the 8x8 CPaaS portfolio, which helps enterprises drive business growth by integrating various communication channels, including SMS, voice, chat apps, and video to enhance customer experience.
By 8x8, Inc. · Via Business Wire · August 27, 2024
8x8 CX Transformation and Innovation Driving Year-Over-Year Contact Center Momentum
8x8, Inc. (NASDAQ: EGHT), a leading business communications, CX and CPaaS platform provider, today announced considerable momentum for its Customer Experience (CX) AI-powered platform transformation that is driving year-over-year contact center momentum.
By 8x8, Inc. · Via Business Wire · August 22, 2024
Summit Fleet Moves Up a Gear with 8x8, Accelerating the Customer and Employee Experience
8x8, Inc. (NASDAQ: EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced that Summit Fleet has deployed the 8x8 cloud contact center and unified communications platform, along with 8x8 Voice for Microsoft Teams, to support its hybrid workforce, provide cost-effective insights into its contact center, and enhance customer and employee experiences.
By 8x8, Inc. · Via Business Wire · August 15, 2024
8x8, Inc. Reports First Quarter Fiscal Year 2025 Financial Results
8x8, Inc. (NASDAQ: EGHT), a leading integrated cloud contact center and unified communications platform provider, today reported financial results for the first quarter of fiscal year 2025 ended June 30, 2024.
By 8x8, Inc. · Via Business Wire · August 7, 2024
8x8 Launches New AI-Powered Housing Association Solution to Minimize Costs Around Property Maintenance and Upkeep
8x8, Inc. (NASDAQ: EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced the availability of 8x8 Active Assessor, a quick and cost-effective solution that enables landlords to proactively engage tenants, meet legal requirements, and ensure homes are compliant with health and safety standards.
By 8x8, Inc. · Via Business Wire · August 1, 2024
8x8 Delivers the Latest AI-Powered Platform Innovations to Drive Customer Experience Across the Entire Business
8x8, Inc. (NASDAQ: EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced recent innovations and enhancements to the 8x8 cloud platform. The latest enhancements include extending 8x8 Intelligent Customer Assistant to support voice interactions and new AI capabilities spanning the entire 8x8 platform. The new features enable organizations to drive business success through enhanced customer and employee experiences and engagement.
By 8x8, Inc. · Via Business Wire · July 25, 2024
Regal.io Joins 8x8 Technology Partner Ecosystem as the Latest SellWith8 Partner
8x8, Inc. (NASDAQ: EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced that Regal.io has joined the 8x8 Technology Partner Ecosystem, as part of the exclusive SellWith8 tier. The partnership combines Regal.io's sophisticated sales dialing capabilities with 8x8’s comprehensive cloud contact center and unified communications platform, enhancing outbound communication services, such as calls and SMS capabilities, to facilitate better employee and customer experiences.
By 8x8, Inc. · Via Business Wire · July 18, 2024
8x8, Inc. Schedules First Quarter Fiscal 2025 Earnings Release and Conference Call
8x8, Inc. (NASDAQ: EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced it will release financial results for the first quarter ended June 30, 2024 following the close of market on Wednesday, August 7, 2024. The company will host a conference call on the same day at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) to discuss the results. The conference call will last approximately 60 minutes.
By 8x8, Inc. · Via Business Wire · July 15, 2024
8x8, Inc. Secures $200 Million Term Loan at Reduced Interest Rate
8x8, Inc. (NASDAQ: EGHT) (the “Company” or “8x8”), a leading integrated cloud contact center and unified communications platform provider, today announced that it has secured a new $200 million Delayed Draw Term Loan Credit Facility (the “Delayed Draw Term Loan” or “Credit Agreement”). The Company intends to use the proceeds from the Delayed Draw Term Loan plus $25 million from existing cash balances to fund the prepayment of the entire $225 million outstanding under the Company’s existing Term Loan maturing August 3, 2027.
By 8x8 · Via Business Wire · July 15, 2024
8x8 Celebrates Two ChannelVision Visionary Spotlight Awards for 8x8 Contact Center and 8x8 Elevate Partner Program
8x8, Inc. (NASDAQ: EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced the company has won two 2024 ChannelVision Visionary Spotlight Awards (VSA), taking home the Business Technology award for 8x8 Contact Center and Overall Excellence award for the 8x8 Elevate partner program.
By 8x8, Inc. · Via Business Wire · June 25, 2024