8x8 Inc - Common stock (EGHT)

Competitors to 8x8 Inc - Common stock (EGHT)

Cisco Systems 

Cisco offers a wide range of communication solutions, including Webex for video conferencing and Cisco Contact Center for businesses. The firm's relationship with large corporations and extensive networking hardware experience gives it a competitive edge in enterprise environments. While Cisco's solutions can be more complex and costly, their strong focus on security and scalability attracts large enterprise clients, directly competing with 8x8's contact center solutions.

Microsoft Teams 

Microsoft Teams integrates seamlessly with the Microsoft 365 ecosystem, providing chat, video conferencing, and file-sharing features that compete directly with 8x8's communication suite. Its advantage lies in its deep integration into organizations already using Microsoft products. This integration creates a stronger value proposition for existing Microsoft customers, making it a substantial competitor in the unified communications market.

RingCentral

RingCentral offers cloud-based communication solutions similar to 8x8, focusing on unified communications as a service (UCaaS) and contact center solutions. RingCentral has established a strong brand presence across various industries and emphasizes integrations with popular business tools, which enhances its appeal to enterprise customers. Its ability to deliver a seamless user experience and its robust feature set position it as a formidable competitor against 8x8.

Twilio

Twilio operates in the cloud communications space, offering API-based solutions that allow companies to build customized communication functionalities into their applications. While 8x8 provides pre-packaged solutions for end users, Twilio targets developers and tech-savvy companies seeking flexibility and customization. This orientation allows Twilio to capture a market segment that values versatility, serving as a unique competitor in the broader communications landscape.

Zoom Video Communications 

Zoom has rapidly gained market share in the video conferencing and unified communications sector, providing features that overlap with 8x8's offerings. While primarily known for its video conferencing capabilities, Zoom has expanded into voice, chat, and webinars, creating a comprehensive platform that appeals to users. Zoom’s established user base and user-friendly interface position it as a strong competitor, although 8x8 focuses more on integrated communications services beyond just video.