Twilio Named a Leader in 2024-2025 IDC MarketScape for Worldwide Customer Data Platforms Focused on B2C Users
Twilio Inc. (NYSE:
TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, today announced that it has been positioned in the Leaders Category of the IDC MarketScape for Worldwide Customer Data Platforms focused on B2C users 2024-2025.1 The evaluation was based on several criteria evaluating CDP solution capabilities including real-time personalization, generative AI and data activation, as well as company vision and strategy.
Twilio Segment Expands Integration with AWS, Empowering Mutual Customers to Build Personalized Engagement Solutions at Scale
Twilio (NYSE:
TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, today announced at AWS re:Invent 2024 the public beta availability of Linked Audiences in Twilio Segment for Amazon Redshift. The integration makes it easier for Twilio Segment and AWS customers to build audiences, enrich their customer profiles, and grow personalization at scale.
Twilio Unveils the Honorees of the 2024 AI Startup Searchlight Awards
Twilio (NYSE:
TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, today announced the honorees of the second annual AI Startup Searchlight Awards at SIGNAL London 2024. This year’s awards also mark Twilio’s 16th birthday, or “sweet sixteen,” with a cohort of 16 startups using Twilio’s communication tools alongside cutting-edge AI, large language models (LLMs), and big data to transform customer engagement.
Twilio Announces Upcoming 2025 Investor Day
Twilio (NYSE:
TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, today announced that the company will host its 2025 Investor Day on Thursday, January 23, 2025 in San Francisco starting at 1:30 p.m. Pacific Time / 4:30 p.m. Eastern Time.
Twilio to Participate in Upcoming Investor Conferences
Twilio (NYSE:
TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, today announced that it will participate in the following investor conferences:
Twilio Announces Third Quarter 2024 Results
Twilio (NYSE:
TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, reported financial results for its third quarter ended September 30, 2024.
Twilio to Announce Third Quarter 2024 Results on October 30, 2024
Twilio Inc. (NYSE:
TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, today announced that its third quarter 2024 results will be released on Wednesday, October 30, 2024, after market close. Twilio will host a conference call at 2:00 p.m. (PT) / 5:00 p.m. (ET) on Wednesday, October 30, 2024 to discuss its results with the investment community. Investors and analysts can register for the webcast at https://edge.media-server.com/mmc/p/9p9439nk, and the live webcast and replay will also be available on the Twilio Investor Relations website at https://investors.twilio.com. The replay will be available until 11:59 p.m. (ET) on October 30, 2025.
Twilio Announces Integration with OpenAI’s Realtime API for Building Conversational AI Applications
Twilio (NYSE:
TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, announced an integration in collaboration with OpenAI to bring the company’s new Realtime API to the Twilio platform. The integration of streaming speech-to-speech (S2S) capabilities – part of the Realtime API – will enable over 300,000 Twilio customers and more than 10 million developers to build powerful conversational AI virtual agents leveraging OpenAI’s flagship multilingual and multimodal GPT-4o model.
Seize the Growth: Twilio’s AI Innovations Are Driving Huge UpsideTwilio Inc. (NYSE:
TWLO) provides developers and businesses tools and products to enhance their communications with customers.
Twilio Report Reveals Nonprofits Are Adopting AI in CPaaS Faster Than the Private Sector
Twilio (NYSE:
TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, today released its State of Nonprofit Digital Engagement Report from Twilio.org, which highlights the impact of new technology on engagement in the nonprofit sector, including public sector, healthcare and education institutions classified as 501c(3) organizations. In its second edition, the report reveals how nonprofit organizations are embracing and implementing new technology, such as AI, to engage their end users.
Verint Systems' AI Bots Revolutionize Customer Service EfficiencyVerint's AI bots help automate customer service, cutting call times and improving efficiency, making it a key player in AI-driven customer experience solutions.
Twilio Expands Access to Rich Communication Services to Enhance Branded Messaging and Build Customer Trust
Twilio (NYSE:
TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, announced the global availability of Rich Communication Services (RCS) messaging via its Programmable Messaging and Verify APIs. RCS enhances traditional messaging by introducing branded sender identification in their default messages app, ensuring customers can immediately recognize and trust the source of their messages. With this update businesses will be able to send branded, verified messages that build trust and drive customer loyalty—all without the need for code changes.1
Twilio to Participate in Goldman Sachs Communacopia and Technology Conference
Twilio (NYSE:
TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, today announced that Chief Executive Officer Khozema Shipchandler will participate in a fireside chat at the Goldman Sachs Communacopia and Technology Conference on Monday, September 9, 2024 at 3:45 p.m. (PT) / 6:45 p.m. (ET).
Twilio Flex empowers Polaris to Aid Victims of Human Trafficking More Quickly
Twilio Inc. (NYSE:
TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, and Polaris, the operator of the U.S. National Human Trafficking Hotline, today announced that Twilio Flex enables Polaris to make the Trafficking Hotline more effective so victims can access support systems securely and quickly.
Twilio Announces Second Quarter 2024 Results
Twilio (NYSE:
TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, reported financial results for its second quarter ended June 30, 2024.
Twilio to Announce Second Quarter 2024 Results on August 1, 2024
Twilio Inc. (NYSE:
TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, today announced that its second quarter 2024 results will be released on Thursday, August 1, 2024, after market close. Twilio will host a conference call at 2:00 p.m. (PT) / 5:00 p.m. (ET) on Thursday, August 1, 2024 to discuss its results with the investment community. Investors and analysts can pre-register for the webcast at https://edge.media-server.com/mmc/p/oaqrjgio, and the live webcast and replay will also be available on the Twilio Investor Relations website at https://investors.twilio.com. The replay will be available until 11:59 p.m. (ET) on August 1, 2025.
Twilio Named a Leader in 2024 Gartner® Magic Quadrant™ for Communications Platform as a Service
Twilio Inc. (NYSE:
TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, today announced that it has been recognized by Gartner® as a Leader in the Magic Quadrant™ for Communications Platform as a Service (CPaaS), for its CPaaS platform1 for the second consecutive year. Twilio was positioned the highest among others for our “Ability to Execute.” The evaluation was based on specific criteria that analyzed the company’s overall Completeness of Vision and Ability to Execute.
Twilio Recognized as a Leader in 2024 IDC MarketScape for Contact Center as a Service (CCaaS)
Twilio Inc. (NYSE:
TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, today announced that Twilio has been positioned in the Leaders category of the IDC MarketScape Worldwide Contact Center as a Service (CCaaS) Applications Software 2024 Vendor Assessment1 for its composable contact center solution, Twilio Flex. The evaluation was based on several criteria evaluating platform capabilities including analytics, channels, artificial intelligence and more.
Twilio Report Reveals Ethical Use of AI Will Be a Competitive Business Advantage
Twilio (NYSE:
TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, today released its annual State of Personalization Report, which highlights perspectives and predictions from business leaders across twelve countries and a diverse range of industries. The report, now in its fifth year, underscores how evolving consumer demands are driving business leaders to focus on delivering predictive, emotionally intelligent, and highly personalized customer experiences. AI is central to this shift, with businesses utilizing more dynamic models and metrics, enhancing interoperability between tools such as Customer Data Platforms (CDPs) and data warehouses, and prioritizing data privacy and the ethical use of AI.
UneeQ Transforms Enterprise AI by Allowing Organizations to Leverage Their AI Investments and Create Digital Humans at ScaleAustin, Texas--(Newsfile Corp. - June 18, 2024) - Many enterprises are investing in their own Generative AI and building Large...
Twilio Invests in Enhanced Interoperability with Data Platforms and Data Warehouses with Launch of Linked Audiences
Twilio (NYSE:
TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, today announced at Snowflake Summit 2024, Linked Audiences and the debut of the Segment Data Graph – new product features that enhance Twilio Segment’s interoperability with data platforms and warehouses – driving efficiencies for businesses that rely on them for managing customer data, and need a real-time, unified view of their customers. These capabilities allow technical marketers to easily combine the benefits of real-time data from CDPs with the comprehensive, yet often harder to access data platform and warehouse datasets. This not only supercharges marketing strategies, but also unlocks the transformative potential of AI, ensuring marketers can fully leverage advanced models to drive better customer engagement results.
Zoom Stock’s Earnings Volatility Picked Up a Lot of BuyersZoom stock quickly recovered after an after-hours selloff, and investors can find out why these willing buyers were so quick to step in, all in the fundamentals
Twilio to Participate in 52nd Annual J.P. Morgan Global Technology, Media and Communications Conference
Twilio (NYSE:
TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, today announced that Chief Executive Officer Khozema Shipchandler will participate in a fireside chat at the 52nd Annual J.P. Morgan Global Technology, Media and Communications Conference on Tuesday, May 21, 2024 at 8:10 a.m. (ET) / 5:10 a.m. (PT).
Twilio Announces First Quarter 2024 Results
Twilio (NYSE:
TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, reported financial results for its first quarter ended March 31, 2024.
Tech Earnings Insights: Where Opportunity Meets UncertaintyTech earnings season presents a complex mix of opportunities and challenges for investors navigating this dynamic and ever-evolving sector.