Articles from RingCentral, Inc.

RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered trusted business communications for companies of all sizes, today announced that it has enhanced its Zendesk integration with the launch of Zendesk Talk Partner Edition for RingEX™. This solution seamlessly embeds RingEX’s world-class voice capabilities and rich call data directly into the Zendesk customer support platform, empowering users with streamlined workflows and actionable insights that personalize customer interactions for an elevated support experience.

RingCentral, Inc. (NYSE: RNG), a leading global provider of trusted AI communications for businesses of all sizes, today announced that members of its management team are scheduled to present at the following investor conferences:

RingCentral, Inc. (NYSE: RNG), a leading global provider of trusted AI communications for businesses of all sizes, today announced that Abhey Lamba has been appointed Chief Financial Officer and will join in his new role in the coming weeks. Lamba will be responsible for all the Company’s financial functions, including financial planning, controllership, tax, treasury, corporate development and investor relations.

RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered trusted business communications for companies of all sizes, and Verint® (NASDAQ: VRNT), a leader in CX automation, today announced a strategic partnership to provide RingCX™ customers access to best-in-class workforce engagement management (WEM) and CX automation. Through this partnership, RingCX customers will have more choice and be able to leverage Verint’s leading WEM and CX automation solutions, which complement RingCentral’s native AI capabilities, to enhance employee productivity and improve customer experiences, ultimately driving competitive advantage and operational efficiency.

RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered trusted business communications for companies of all sizes, today announced financial results for the third quarter ended September 30, 2024.

RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered trusted business communications for companies of all sizes, today announced its AI Assistant, powered by RingCentral AI, is now included in RingEX™ at no additional cost. RingCentral AI Assistant automatically generates detailed, real-time notes for phone calls; helps write, polish, and translate texts and chats; and summarizes meetings with crisp action items, reducing employees’ daily mundane work to free up their time for more critical, strategic work.

RingCentral, Inc. (NYSE:RNG), a global leader in AI-powered trusted business communications for companies of all sizes, today announced that Gartner has recognized RingCentral as a Leader in the 2024 Magic Quadrant for Unified Communications as a Service (UCaaS) report, making this RingCentral’s tenth year in a row being named in the Leaders quadrant.

RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered trusted business communications for companies of all sizes, today announced that it will report financial results for the third quarter ended September 30, 2024 after market close on November 7, 2024. The company also announced that it will hold a conference call on the same day at 2:00 PM Pacific Time (5:00 PM Eastern Time) to discuss its quarterly financial results.

RingCentral Inc. (NYSE:RNG), a global leader in AI-powered trusted business communications for companies of all sizes, today announced it has received the PAN-India license from the Department of Telecommunications (DoT) to operate across all 22 telecommunications circles in India. As the first cloud provider to deliver fully-compliant Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) solutions for India, RingCentral enables multinational organizations to connect their global offices with India branch offices for seamless communication and collaboration across messaging, video, and phone with Global RingEX Select. RingCentral’s RingCX provides companies with a simple to use, easy to deploy omnichannel contact center solution that delivers seamless, personalized, and high-quality customer experiences. When used together, Global RingEX Select and RingCX enable businesses to deliver exceptional customer service while optimizing workforce collaboration.

Zayo, a leading communications infrastructure provider, and RingCentral, Inc. (NYSE: RNG), a leading global provider of trusted AI communications for businesses of all sizes, today announced a strategic relationship to launch a new offering, Zayo UC+ with RingCentral. Designed to boost workforce productivity and elevate customer experiences, the solution enables enterprises with secure, AI-powered cloud communications and contact center capabilities.

RingCentral, Inc. (NYSE: RNG), a leading global provider of trusted AI communications for businesses of all sizes, today announced that Sonalee Parekh has resigned as Chief Financial Officer, effective September 10, to accept a Chief Financial Officer role at a public company that is not a competitor, supplier or customer to RingCentral. The Company has initiated a search to identify a successor that will include both internal and external candidates.

RingCentral, Inc. (NYSE: RNG), a leading provider of AI-driven cloud business communications, contact center, video and hybrid event solutions, today announced new innovations for its AI-powered contact center solution, RingCX™. These innovations include a native, real-time AI-powered assistant for both agents and supervisors, advanced AI-based coaching insights for managers and supervisors, and a new bring-your-own IVA framework for customers and partners to quickly integrate their Intelligent Virtual Agent of choice with RingCX. All of these latest innovations are designed to help companies deliver more seamless, personalized, and high quality customer experiences.

RingCentral, Inc. (NYSE: RNG), a leading provider of AI-driven cloud business communications, contact center, video, and hybrid event solutions, today announced that members of its management team are scheduled to present at the following investor conference:

RingCentral, Inc. (NYSE: RNG), a leading provider of AI-driven cloud business communications, contact center, video, and hybrid event solutions, today announced financial results for the second quarter ended June 30, 2024.

RingCentral, Inc. (NYSE: RNG), a leading provider of AI-driven cloud business communications, contact center, video and hybrid event solutions, today announced the transformative impact its solutions have had on the employee and patient experience at MedCare Equipment, a leading provider of home and durable medical equipment. Leveraging RingEX™, RingCentral’s flagship unified communications solution, and RingSense™ for Sales, MedCare Equipment has achieved a 40% reduction in average call wait times and a 92% time savings on agent call reviews and agent coaching. In addition, MedCare anticipates it will resolve customer issues and close deals 20% faster once it has fully deployed RingSense for RingCX™.

RingCentral, Inc. (NYSE: RNG), a leading provider of AI-driven cloud business communications, contact center, video, and hybrid event solutions, today announced that it will report financial results for the second quarter ended June 30, 2024 after market close on August 1, 2024. The company also announced that it will hold a conference call on the same day at 2:00 PM Pacific Time (5:00 PM Eastern Time) to discuss its quarterly financial results.

RingCentral, Inc. (NYSE: RNG), a leading provider of AI-driven cloud business communications, contact center, video and hybrid event solutions, today announced that it is expanding its strategic partnership with Vodafone Business to offer Vodafone Business Contact Center with RingCentral, powered by RingCX™. By offering Contact Center as a Service (CCaaS) along with its Unified Communications as a Service (UCaaS) offering, Vodafone Business UC with RingCentral, Vodafone Business will enable its multinational customer base to provide exceptional customer experiences. In addition, Vodafone Business will extend Vodafone Business UC with RingCentral to 30 markets in total during early 2025.

Vodafone Business Ireland and RingCentral, Inc. (NYSE: RNG), a leading provider of AI-driven cloud business communications, contact center, video, and hybrid event solutions, today announced the launch of Vodafone Business UC with RingCentral to organizations of all sizes in Ireland. Already accessible in Italy, Spain, Portugal, Germany, and the United Kingdom, this solution enables businesses to facilitate seamless communication and collaboration for their workforces from virtually any device, anywhere, at any time. With this offering, Vodafone Business Ireland and RingCentral are empowering businesses to embrace the evolving landscape of hybrid work.

Today at Avaya ENGAGE, RingCentral, Inc. (NYSE: RNG), a leading provider of AI-driven cloud business communications, contact center, video and hybrid event solutions, and Avaya, a global leader in customer experience and communications solutions, announced an expansion of offerings for Avaya customers, including a new hybrid solution of RingCentral’s AI-powered cloud business communications solution with Avaya Aura telephony, providing enhanced collaboration capabilities.

RingCentral, Inc. (NYSE: RNG), a leading provider of AI-driven cloud business communications, contact center, video, and hybrid event solutions, today announced that members of its management team are scheduled to present at the following investor conferences:

RingCentral, Inc. (NYSE: RNG), a leading provider of AI-driven cloud business communications, contact center, video, and hybrid event solutions, today announced financial results for the first quarter ended March 31, 2024.

RingCentral, Inc. (NYSE: RNG), a leading provider of AI-driven cloud business communications, contact center, video and hybrid event solutions, today announced new platform capabilities that re-envision how customers build workflows within their enterprises. These capabilities allow non-technical users and developers to embed AI, video, and social messaging into workflows, automate alerts and notifications, and develop intuitive customer experiences without writing a single line of code.

RingCentral, Inc. (NYSE: RNG), a leading provider of AI-driven cloud business communications, contact center, video, and hybrid event solutions, today announced that it will report financial results for the first quarter ended March 31, 2024 after market close on May 7, 2024. The company also announced that it will hold a conference call on the same day at 2:00 PM Pacific Time (5:00 PM Eastern Time) to discuss its quarterly financial results.

RingCentral, Inc. (NYSE: RNG) - a leading provider of AI-driven cloud business communications, contact center, video and hybrid event solutions - and the San Francisco Giants today announced a multi-year partnership. RingCentral is the Giants newest enterprise cloud communications partner - transforming the organization’s business communications to elevate employee and fan engagement. RingCentral branding will now be on the scoreboard and signage in the dugouts and bullpens at Oracle Park.

Brightspeed, the nation’s fourth largest fiber broadband builder, announced the launch of its Brightspeed Voice+ product powered by RingCentral’s enterprise cloud communications solution to provide Brightspeed’s Voice+ customers AI-driven integrated messaging, video and voice capabilities from virtually any device.