
What Happened?
Shares of customer experience management platform Sprinklr (NYSE:CXM) jumped 4.3% in the afternoon session after investors showed optimism ahead of the company's upcoming quarterly earnings report. The report was scheduled for release the following day, with analysts forecasting earnings per share (EPS) of approximately $0.07. Other estimates projected adjusted earnings at $0.09 per share on revenue of about $209.6 million, which would mark a 4.4% increase from the same quarter in the previous year. This anticipated growth rate was slower than the 7.7% increase recorded a year prior. In its last report, Sprinklr had surpassed analysts' revenue expectations, adding to the positive sentiment.
The shares closed the day at $7.55, up 3.8% from previous close.
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What Is The Market Telling Us
Sprinklr’s shares are somewhat volatile and have had 11 moves greater than 5% over the last year. In that context, today’s move indicates the market considers this news meaningful but not something that would fundamentally change its perception of the business.
The previous big move we wrote about was 11 days ago when the stock gained 3.2% on the news that comments from a key Federal Reserve official bolstered hopes for an interest rate cut. The positive sentiment followed comments from New York Federal Reserve President John Williams, a voting member of the rate-setting Federal Open Market Committee (FOMC), who indicated he sees room for further policy easing. Following his remarks, the probability of a December rate cut surged from 39% to 71%, according to the CME FedWatch Tool, causing Treasury yields to fall. Lower interest rates can be particularly beneficial for growth-oriented sectors like software, as they increase the present value of future earnings. This renewed hope provided a boost to the sector, which had recently faced pressure from concerns over high valuations in artificial intelligence.
Sprinklr is down 11.7% since the beginning of the year, and at $7.55 per share, it is trading 19.9% below its 52-week high of $9.42 from March 2025. Investors who bought $1,000 worth of Sprinklr’s shares at the IPO in June 2021 would now be looking at an investment worth $428.69.
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