Articles from mPulse

mPulse, a leader in Health Experience and Insights (HXI), has signed a long-term lease for a new Regional Operating Center in Phoenix, Arizona, expanding its national print and mail production network with western operations beginning in Q4.

mPulse, a leading provider of Health Experience and Insights (HXI) technology, today announced strong financial results for Q1 2026, reporting year-over-year revenue and profitability growth. The company also earned significant industry recognition and achieved a series of operational milestones, reinforcing its position as a trusted partner for 450 healthcare customers — including more than 50 of the 60 largest health plans — amid an increasingly challenging environment for payors.

mPulse, a leading provider of Health Experience and Insights (HXI) technology, today announced strong financial results for 2025, closing out the year with strong year-over-year revenue and profitability growth driven by organic expansion and the acquisition of Clarity Software Solutions. On the heels of mPulse’s Chief Product Officer appointment in Q3 2025, the company continued to elevate its leadership with two new executive-level appointments, accelerating the delivery of unified HXI capabilities and driving mPulse’s unique data strategy for AI-powered member experience orchestration.

mPulse, a leading provider of Health Experience and Insights (HXI) technology, today announced strong revenue execution and profitability in the third quarter of 2025, including strategic expansion with the acquisition of Clarity Software Solutions, appointment of a Chief Product Officer (CPO), and industry recognition by Forrester. mPulse’s achievements this quarter reflect the company’s continued commitment to being a trusted partner for health plans in enhancing engagement and operational efficiency.

mPulse, a leading provider of Health Experience and Insights (HXI) technology, today announced it has acquired Clarity Software Solutions, a leader in health communications technology for the production of critical member-journey touchpoints through personalized, intelligent cross-channel engagement.

mPulse, a leading provider of Health Experience and Insights (HXI) technology, today announced accelerated financial performance in the first half of 2025 driven by sales of multi-product solutions across its predictive analytics, omnichannel engagement and health portal products. mPulse’s integrated solutions are being adopted by both large national and regional health plans and are driving strategic expansion and net new customer growth.

mPulse, a leading provider of Health Experience and Insights (HXI) technology, today announced details for Activate2025, the company’s industry conference for healthcare executives to learn, network, and celebrate innovative health engagement. This year’s event will convene healthcare and technology thought leaders in Austin, Texas from September 23-24, 2025. The company also announced renowned 2025 keynote speakers, Chiquita Brooks-LaSure and Kate O’Neill, who will bring their decades of experience and expertise to event participants.

mPulse, a leading provider of Health Experience and Insights (HXI) technology, today announced strong Q1 financial performance while concurrently driving momentum focused on improving digital engagement capabilities with its HXI platform, which sees over four billion consumer touch points annually. The company launched key platform enhancements to better enable healthcare organizations to deploy meaningful consumer experiences and successfully advocated for improved healthcare regulations that benefit the broader healthcare community.

mPulse®, a leading provider of Health Experience and Insights (HXI) technology, praises the Federal Communications Commission (FCC) for its decision to grant a limited waiver of forthcoming amendments to the Telephone Consumer Protection Act (TCPA) rules around consent revocation. The decision provides a 12-month delay which will allow healthcare organizations time to develop robust systems and processes to meet the requirements of the new federal rule while continuing to enable essential communications and engagement to patients and members of health plans.

mPulse®, a leading provider of Health Experience and Insights (HXI) technology today announced strong results for 2024 and the launch of its AI Center of Excellence (CoE) to lead governance and oversight across mPulse’s AI strategy. The AI CoE builds on mPulse’s extensive experience deploying machine learning, predictive AI, and Natural Language Understanding (NLU) solutions by incorporating Generative AI to unlock deeper insights and elevate CX strategies across the industry.

mPulse, a leading provider of Health Experience and Insights (HXI) technology, today announced significant growth in Q3 2024 driven by its acquisition of Zipari, significant expansion with existing customers, and new partnerships with health plans and health technology companies. mPulse’s consistent innovation in the member engagement market through its integrated HXI technology is fueling growth and creating transformational value for mPulse’s health plan customers.

mPulse, a leading provider of Health Experience and Insights (HXI) technology, is proud to announce the winners of the Activate 2024 Awards. The awards honor healthcare organizations who have demonstrated exceptional success in advancing health equity, improving consumer experience, and achieving significant health outcomes. The winners were announced at Activate2024, the healthcare industry’s premier conference focused on cutting-edge engagement strategies for consumer health activation.

mPulse, a leading provider of Health Experience and Insights (HXI) technology, today announced a newly enhanced and consolidated Activate layer of its HXI platform. The HXI platform integrates foundational digital engagement capabilities that enable healthcare organizations to deploy personalized digital experiences that improve the consumer experience, create operational efficiencies and deliver improved health outcomes. The new Activate layer represents the next evolution of mPulse's omnichannel engagement capabilities. With it, health plans can now launch conversational AI-driven omnichannel engagement programs in days using the Activator layer's new suite of program orchestration capabilities.

mPulse®, a leading provider of Health Experience and Insights (HXI) technology, today announced it has acquired Zipari, Inc., a leader in healthcare consumer experience technology. The acquisition demonstrates mPulse’s continued execution of its strategy to drive market leadership through strong growth with an ongoing commitment to enhancing healthcare consumer experiences.

mPulse, the leader in Health Experience and Insights (HXI) technology, today announced Sachin H. Jain and Dr. Haider Warraich, as keynote speakers for Activate2024, an industry conference that will bring together healthcare executives to explore ways to improve health activation and the digital experience.

mPulse, a leading provider of Health Experience and Insights technology, today announced strong year-over-year revenue and annual recurring revenue (ARR) growth across all segments of its business. The company’s growth is accompanied by mPulse’s formal and well recognized establishment of a new technology category in digital health: Health Experience and Insights.

mPulse, a leading provider of Health Experience and Insights technology, today announced that it was recognized by Gartner in its “Hype Cycle for U.S. Healthcare Payers, 2024” (July, 2024) report as a Sample Vendor in three market categories: Health Navigation Solutions, Social Determinants of Health Resource Management and Provider/Partner Network Management Platforms.

mPulse, a leader in conversational AI and digital engagement solutions for the healthcare industry, is pleased to announce the appointment of Kate Shields as Chief Customer Officer (CCO). This strategic addition to the executive team underscores mPulse’s commitment to enhancing the customer experience and delivering value through innovative analytics and digital engagement solutions.

mPulse, a leader in conversational AI and digital engagement solutions for the healthcare industry, today announced strong momentum in Q1 2024 over Q1 2023 with growth across all business segments. The company also announced the launch of its integrated predictive analytics and omnichannel engagement product capabilities, establishing a new category within the digital health ecosystem.

mPulse, a leader in conversational AI and digital engagement solutions for the healthcare industry, today announced strong momentum with revenue growth of 94% and 106% year over year in Q4 2023 and full year 2023, respectively. This progress was driven by both organic expansion and the acquisitions of HealthTrio and Decision Point Health Solutions.

mPulse, a leader in conversational AI and digital engagement solutions for the healthcare industry, today announced the acquisition of HealthTrio and Decision Point Healthcare Solutions, marking a significant milestone in the company's growth and commitment to enhancing the healthcare consumer experience.

mPulse, the leader in conversational AI and digital engagement solutions for the healthcare industry, announced the winners of the Activate 2023 Awards. The awards recognize key customers and healthcare organizations who showcase industry-leading health outcomes, technology innovation, and health equity results for members. The winners were announced at mPulse’s annual Activate conference where industry leaders and SMEs share innovative strategies for digital health activation to over 200 participants across the healthcare ecosystem.