Articles from Reliance Matrix

Reliance Matrix Elevates Customer Experience Strategy with Leadership Appointment
Reliance Matrix, an employee benefits and absence management leader, has announced James Huebner has been promoted to Vice President of Client Management. In this role, Huebner will advance the company’s enterprise-wide Customer Experience (CX) strategy, driving innovation and consistency across its national service and account management organization.
By Reliance Matrix · Via Business Wire · January 13, 2026
Reliance Matrix and AllOne Health Launch Innovative EAP Support App
Reliance Matrix announced today a new feature available to all Employee Assistance Program (EAP) customers in partnership with AllOne Health. The AllOne Health App provides a new mobile experience that makes it simple for covered employees and their families to access EAP services anytime, anywhere. The app brings together self-scheduled virtual counseling, real-time guidance from “Izzy” —an AI mental health navigator providing on-demand self-help resources - and 24/7 live human support in one secure platform.
By Reliance Matrix · Via Business Wire · January 7, 2026
Reliance Matrix Promotes Gordon Smith to Chief Customer Experience Officer
Reliance Matrix, a technology-driven employee benefits and absence management leader, has announced Gordon Smith has been promoted to the Senior Leadership Team in the newly created role of Chief Customer Experience Officer (CXO). He reports directly to Reliance Matrix CEO Chris Fazzini.
By Reliance Matrix · Via Business Wire · October 21, 2025
Reliance Matrix Launches Enhanced Actual Return to Work (ARTW) Process
Reliance Matrix, a technology-driven employee benefits and absence management company, has released an enhancement to its market leading Text-Back technology. The new Actual Return to Work (ARTW) process streamlines the way employees on leave confirm their actual return-to-work date, making it more efficient and convenient for supervisors, HR partners and the employees themselves.
By Reliance Matrix · Via Business Wire · March 20, 2025
Reliance Matrix Enhances Businessolver Integration With All-New API
Reliance Matrix, a technology-driven employee benefits and absence management company, has expanded its partnership with Businessolver® through an additional evidence of insurability (EOI) decision API, complementing the existing EOI submission API already in place. Together, the enhanced solution creates an unparalleled benefits enrollment experience for employees of mutual clients.
By Reliance Matrix · Via Business Wire · March 6, 2025
Reliance Matrix Partners with Pasito to Transform Employee Benefits Engagement and Value
Reliance Matrix, a technology-driven employee benefits and absence management company, is excited to announce a new strategic partnership with Pasito, a leading provider of personalized benefits decision support and communication tools. This collaboration marks a significant advance in the company’s supplemental health strategy, pairing robust, flexible insurance products with unparalleled client service and value.
By Reliance Matrix · Via Business Wire · February 18, 2025
Reliance Matrix Expands Critical Illness Insurance Benefits
Reliance Matrix, a technology-driven employee benefits and absence management company, has expanded its Critical Illness insurance benefits with coverages that will be attractive to a broader employee base, including individuals early in their careers. The new plan is more inclusive, giving employers a powerful way to support all employees facing serious health conditions, as well as those taking proactive measures to prevent disease.
By Reliance Matrix · Via Business Wire · February 11, 2025
Reliance Matrix Introduces TenCode Benefits
Reliance Matrix is proud to announce the launch of a new strategic partner, TenCode Benefits, a groundbreaking service that provides large companies the expertise and compassionate guidance needed to support employees and their families through critical illness, serious injury, or death.
By Reliance Matrix · Via Business Wire · January 22, 2025
Reliance Matrix Announces Inaugural Reliance Matrix Championship Golf Tournament
Reliance Matrix, a leader in technology-enabled employee benefits and absence management, has announced it will sponsor the Reliance Matrix Championship, a new tournament on the 2025 Epson Tour schedule, May 1-4 at Spanish Trail Country Club in Las Vegas, Nevada. This sponsorship is in addition to the company’s three-year commitment as a national DEI Partner of the Epson Tour, the Official Qualifying Tour of the LPGA.
By Reliance Matrix · Via Business Wire · January 7, 2025
Reliance Matrix to present Junior Golf Clinic at 2024 Epson Tour Championship
Reliance Matrix, a national DEI Partner of the Epson Tour, will be presenting a Junior Golf Clinic for young members of the First Tee - Coachella Valley program as part of the 2024 Tour Championship at Indian Wells Golf Resort.
By Reliance Matrix · Via Business Wire · October 2, 2024
Reliance Matrix releases enhanced Small Business Solutions product suite
Reliance Matrix, a leader in technology-enabled employee benefits and absence management, has released a new small business solutions (SBS) product suite, delivering superior speed, flexibility and simplicity to employer groups with 10 to 99 employees.
By Reliance Matrix · Via Business Wire · September 18, 2024
Reliance Matrix Releases Whitepaper on Pregnancy Protections for Employees
Reliance Matrix, a leading provider of employee benefit, absence management and workforce productivity solutions, has released its latest whitepaper resource for employers. “Pregnancy Protections: A Bumpy Road for Employees and Employers,” provides practical guidance for employers to help them understand the multitude of laws and protections that now apply to employees who are pregnant, want to become pregnant, or just had a baby.
By Reliance Matrix · Via Business Wire · August 5, 2024
Reliance Matrix Announces Integration With bswift®
Reliance Matrix has partnered with bswift®, an industry leader in employee benefits technology and administration, to offer employers more efficient benefits administration while improving employees’ enrollment experience overall. The Reliance Matrix integration is available to bswift clients and through channel partner programs.
By Reliance Matrix · Via Business Wire · April 3, 2024
Reliance Matrix Launches First-of-its-Kind Integration with PlanSource
Reliance Matrix and PlanSource announced important advances to their connection partnership through the Boost program, adding two evidence of insurability (EOI) APIs, one of which is unique in the industry. The enhanced integration marks an unmatched level of ease and accuracy for benefits enrollment and administration on the PlanSource platform.
By Reliance Matrix · Via Business Wire · January 30, 2024
Reliance Matrix Ranked Top Absence Management Provider
Reliance Matrix, a technology-driven absence and employee benefits company, has been recognized as the leading Absence Management provider in the 2023 Design, Delivery and Outcomes in the Integrated Disability, Absence and Health Management Marketplace, an industry benchmarking survey by Spring Consulting Group, LLC (“Spring Consulting”).
By Reliance Matrix · Via Business Wire · January 17, 2024
Reliance Matrix Names Srinivas Jonnada Senior Vice President/Chief Information Officer
Reliance Matrix, a leading provider of absence and employee benefits insurance and services, will name Srinivas Jonnada Senior Vice President and Chief Information Officer, effective January 1, 2024. He replaces outgoing CIO John Albanese, who announced his retirement earlier this year.
By Reliance Matrix · Via Business Wire · October 25, 2023
MGIS and Reliance Matrix Partner to Offer Specialized Insurance Programs for Doctor Group Practices
MGIS, a leading national insurance program manager that builds specialized insurance programs for doctors, and Reliance Matrix, a leader in financial protection and absence management solutions, have partnered to offer industry-leading disability insurance and specialty coverages to doctor group practices. Together, the two organizations will serve doctors in all practice settings and medical specialties, building comprehensive benefits solutions.
By Reliance Matrix · Via Business Wire · October 2, 2023
Reliance Matrix to demo patented absence solutions at HR Tech 2023
Reliance Matrix, a technology-driven absence and employee benefits company, is proud to be a sponsor (Booth #611) of the Human Resource Executives’ HR Technology Conference and Expo, October 10-13, in Las Vegas. An interactive demonstration of the company’s two patented HR Tech solutions will highlight the conference.
By Reliance Matrix · Via Business Wire · September 13, 2023
Reliance Matrix to Speak at Workday Rising 2023
Reliance Matrix, a Workday Software Alliance partner, is proud to be a Signature Sponsor of the upcoming Workday Rising 2023 in San Francisco, California.
By Reliance Matrix · Via Business Wire · August 30, 2023
Reliance Matrix Releases “One Plan” Paid Family Leave Whitepaper
Reliance Matrix, a leading provider of absence and employee benefits insurance and services, has released One Size Fits All: Why a Single Paid Leave Plan for All States is Not a Viable Employer Option. The insightful whitepaper examines the history of statutory paid leave, why employers would seek a single plan, and the key challenges to enacting such a plan.
By Reliance Matrix · Via Business Wire · August 16, 2023
Reliance Matrix Launches Absence Mentor
Reliance Matrix, a leading provider of absence and employee benefits insurance and services, has launched Absence Mentor, a successor to the highly respected Matrix-Radar blog introduced eight years ago. Published by an all-attorney editorial staff, Absence Mentor provides information, insight, and clarity on the dynamic landscape of employee disability and leave legislation, precedent and practice.
By Reliance Matrix · Via Business Wire · August 14, 2023
Reliance Matrix Partners with Zywave, an Insurance Tech Company Providing Innovative, Cloud-Based, Digital Agency Management Systems to Brokers
Reliance Matrix, a leading absence and employee benefits company, has partnered with insurance tech company Zywave, the leading provider of cloud-based, digital agency management systems for brokers. Zywave’s CPQ – Employee Benefits solution, which will now feature Reliance Matrix dental and vision products, is designed to make quoting and placing plans simple and streamlined.
By Reliance Matrix · Via Business Wire · August 3, 2023
Reliance Matrix Introduces Workforce Accommodations™ Product Suite
Reliance Matrix, a leader in absence and employee benefits solutions, has introduced an expanded suite of services designed to help employers stay compliant with the Americans with Disabilities Act (ADA) while supporting critical business objectives and work force considerations. Developed in close collaboration with some of its largest clients, the new offering is called Workforce Accommodations™.
By Reliance Matrix · Via Business Wire · July 26, 2023
Absence Blueprint™ receives US Patent
Reliance Matrix, a technology-driven absence and employee benefits company, has announced its Absence Blueprint™ product was awarded a US patent. The innovative software tool empowers employees to easily plan leaves of absence based on their organization’s specific policies, as well as all applicable state and federal leave laws.
By Reliance Matrix · Via Business Wire · July 20, 2023
Reliance Matrix Launches Absence Blueprint™
Reliance Matrix, a technology-driven absence and employee benefits company that helps employers maximize productivity by managing time away from work, has launched Absence Blueprint™. The software tool empowers employees to easily plan leaves of absence based on their organization’s specific policies, as well as all applicable state and federal leave laws.
By Reliance Matrix · Via Business Wire · June 20, 2023
Reliance Matrix Joins Alight Carrier Partner Program
Reliance Matrix, an employee benefits company and provider of technology enabled absence and productivity services, is pleased to announce its partnership as part of the Carrier Partner Program with Alight, Inc. (NYSE: ALIT), a leading cloud-based human capital technology and services provider. This new partnership empowers Reliance Matrix to begin connecting its proprietary data integration platform, Matrixlink®, to Alight’s employee experience platform, Alight Worklife®, for mutual absence and employee benefits clients.
By Reliance Matrix · Via Business Wire · June 13, 2023
Reliance Matrix introduces Text Back technology to its event-driven, omni-channel claim management experience
Reliance Matrix, a leading provider of employee benefits solutions and technology enabled absence and productivity services, has launched new “Text Back” technology into its integrated claim experience across all solutions and services. This latest innovation allows employees to easily confirm or change their return-to-work status through text messaging, enhancing the employee experience and rapidly updating employee information across proprietary Matrix platforms as well as client HCM systems.
By Reliance Matrix · Via Business Wire · April 19, 2023
Reliance Matrix Partners with BrightDime, Offering Clients a Holistic Financial Wellness Solution for their Employees
Reliance Matrix, an employee benefits company and provider of technology enabled absence and productivity services, has partnered with BrightDime, providing clients’ employees a personalized financial wellness solution designed to alleviate employee stress.
By Reliance Matrix · Via Business Wire · March 21, 2023
Reliance Matrix Launches Matrixlink®, Modernizing Data Integration With HR Technology Across Absence and Employee Benefits
Reliance Matrix, an employee benefits company and provider of technology enabled absence and productivity services, has announced the launch of Matrixlink®, a purpose-built data integration product established to seamlessly connect absence and employee benefits data with employers’ Human Capital Management (HCM) systems.
By Reliance Matrix · Via Business Wire · March 7, 2023
Reliance Standard Life Insurance and Matrix Absence Management Rebrand as Reliance Matrix, Delivering High-Tech and High-Touch Solutions to the U.S. Employee Benefits and Absence Management Markets
Reliance Standard Life Insurance Company and Matrix Absence Management have rebranded as Reliance Matrix, a technology-driven absence and employee benefits company that provides financial protection and supplemental health plans for employees, while helping employers maximize productivity by managing time away from work. The two industry leaders have joined forces to bring integrated and personalized employee benefits, absence management and workforce productivity solutions to the U.S. employer market.
By Reliance Matrix · Via Business Wire · January 23, 2023
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