Articles from MCI, LC

MANALAPAN, Fla., Nov. 27, 2025 (GLOBE NEWSWIRE) -- MCI announced the appointment of Mark Misczak, a former senior Federal Emergency Management Agency (FEMA) executive under the Department of Homeland Security, as President, effective immediately. Misczak, a well-known and expert Certified Emergency Manager (CEM), brings 35 years of senior/executive-level experience in federal disaster policy, citizen and customer experience (CX), automated call center services (ACCS), staff augmentation, program design, implementation management, and government-contract operations. Misczak will be instrumental in expanding MCI’s public-sector business division, MCI Federal Services, into the nine-figure range and guiding the spinout of AiCX.com into a Tier‑5, AI‑powered XaaS enterprise serving federal, state, local, and commercial markets.

MIAMI BEACH, Fla., March 25, 2024 (GLOBE NEWSWIRE) -- MCI announces the acquisition of Atlanta, GA based Market Force Information LLC. Market Force Information is a leading Customer Experience (CX) company specializing in solutions to enhance customer experience for businesses through a variety of digital and onsite Customer Experience (CX) services such as customer feedback surveys, mystery shopping, operational audits, and competitive benchmarking to help businesses understand their customers’ needs and preferences better.

MIAMI BEACH, Fla., March 18, 2024 (GLOBE NEWSWIRE) -- MCI BPO (MCI), a globally recognized leader in business process outsourcing (BPO) and customer experience (CX) solutions, today announces the acquisition of EastWest BPO. EastWest BPO is a leading Philippine BPO in the call center service industry near Clark Freeport Zone. This acquisition furthers MCI's strategic expansion of a diverse global footprint and enhancement of its BPO and technology offerings. Included in the acquisition is EastWest Technologies.

MIAMI BEACH, Fla., Feb. 19, 2024 (GLOBE NEWSWIRE) -- MCI BPO (MCI), a globally recognized leader in business process outsourcing (BPO) and customer experience (CX) solutions, today announces the acquisition of, BYC Aqua (BYC), a preeminent South African BPO and Call Center CX Quality Assurance (QA) technology and as-a-Service solution. The MCI acquisition furthers MCI's strategic expansion of MCI’s global footprint and enhancement of its tech offerings. The BYC acquisition includes BYC’s Byron Yeats Consulting division.

MIAMI BEACH, Fla., Feb. 20, 2023 (GLOBE NEWSWIRE) -- MCI is proud to announce the acquisition of OceanX LLC, a wholly owned subsidiary of Guthy-Renker Ventures LLC. OceanX provided contact center technology, services, and brand reputation management for some of the most recognizable brands in the world, including Guthy-Renker-owned brands, as well as brands distributed by a number of Guthy-Renker’s affiliated companies and partnerships.

IOWA CITY, Iowa, Jan. 11, 2023 (GLOBE NEWSWIRE) -- MCI Capital, LC (“MCI”), a wholly owned subsidiary of MCI, LC, announced today the completion and closing of its previously announced cash tender offer to purchase up to 1,525,000 ordinary shares of Atento S.A. (NYSE:ATTO) (“Atento”) at a purchase price of $5.00 per share, which expired at 5:00 p.m., New York City time, on January 9, 2023. As of the expiration, 519,390 shares had been validly tendered and not validly withdrawn, representing approximately ~3.4% of Atento’s outstanding ordinary shares as of November 30, 2022. MCI had accepted for payment, and promptly paid for, all 519,390 validly tendered shares.

IOWA CITY, Iowa, Jan. 10, 2023 (GLOBE NEWSWIRE) -- MCI Capital, LC (“MCI”), a wholly owned subsidiary of MCI, LC, announced the final results of its previously announced cash tender offer to purchase up to 4,000,000 shares of common stock of StarTek, Inc. (NYSE:SRT) (“StarTek”) at a purchase price of $4.20 per share, which expired at 5:00 p.m., New York City time, on January 4, 2023. The tender offer fully closed on January 9th, 2023.

IOWA CITY, Iowa, Jan. 05, 2023 (GLOBE NEWSWIRE) -- MCI Capital, LC (“MCI”), a wholly owned subsidiary of MCI, LC, announced today the preliminary results of its previously announced cash tender offer to purchase up to 4,000,000 shares of common stock of StarTek, Inc. (NYSE:SRT) (“StarTek”) at a purchase price of $4.20 per share, which expired at 5:00 p.m., New York City time, on January 4, 2023.

IOWA CITY, Iowa, Jan. 03, 2023 (GLOBE NEWSWIRE) --  MCI Capital, LC (“MCI”), a wholly-owned subsidiary of MCI, LC, announced today that it is extending the offer period for its previously announced cash tender offer to purchase up to 1,525,000 ordinary shares of Atento S.A. (NYSE:ATTO) (“Atento”) at a purchase price of $5.00 per share until 5:00 p.m., New York City time, on January 9, 2023. The tender offer was previously scheduled to expire at 5:00 p.m., New York City time, on December 30, 2022. The offer is now extended to the fifth business day after its previously scheduled expiration. The depositary for the tender offer has advised that, as of 5:00 p.m. on December 30, 2022, a total of 561,277 ordinary shares of Atento, S.A.  were validly tendered into the offer and not withdrawn, this includes 21,474 shares tendered under to offer’s notice of guarantee provision.

IOWA CITY, Iowa, Dec. 15, 2022 (GLOBE NEWSWIRE) -- MCI Capital, LC (“MCI”), a wholly owned subsidiary of MCI, LC, announced today that it is extending the offer period for its previously announced cash tender offer to purchase up to 4,000,000 shares of common stock of StarTek, Inc. (NYSE:SRT) (“StarTek”) at a purchase price of $4.20 per share until 5:00 p.m., New York City time, on January 4, 2023. The tender offer was previously scheduled to expire at 12:00 midnight, New York City time, at the end of the day on December 20, 2022. The offer is now extended to the tenth business day after its previously scheduled expiration. To date no shares of StarTek common stock have been deposited in response to the tender offer. As previously announced, if more than 4,000,000 shares are tendered in the tender offer, then, subject to the terms and conditions of the tender offer, MCI will purchase shares from shareholders who properly tender shares on a pro rata basis based on the aggregate number of shares tendered. The tender offer is conditioned upon, among other things, a minimum of 2,000,000 shares being validly tendered and not withdrawn in accordance with its terms.

IOWA CITY, Iowa, Dec. 15, 2022 (GLOBE NEWSWIRE) -- MCI Capital, LC (“MCI”), a wholly owned subsidiary of MCI, LC, announced today that it is extending the offer period for its previously announced cash tender offer to purchase up to 1,525,000 ordinary shares of Atento S.A. (NYSE:ATTO) (“Atento”) at a purchase price of $5.00 per share until 5:00 p.m., New York City time, on December 30, 2022. The tender offer was previously scheduled to expire at 12:00 midnight, New York City time, at the end of the day on December 16, 2022. The offer is now extended to the tenth business day after its previously scheduled expiration. To date no ordinary shares of Atento have been deposited in response to the tender offer. As previously announced, if more than 1,525,000 shares are tendered in the tender offer, then, subject to the terms and conditions of the tender offer, MCI will purchase shares from shareholders who properly tender shares on a pro rata basis based on the aggregate number of shares tendered. The tender offer is conditioned upon, among other things, a minimum of 775,000 shares being validly tendered and not withdrawn in accordance with its terms.

IOWA CITY, Iowa, Nov. 18, 2022 (GLOBE NEWSWIRE) -- MCI Capital, LC (“MCI”), a wholly owned subsidiary of MCI, LC, announced today that it is commencing a cash tender offer to purchase up to 1,525,000 ordinary shares of Atento S.A. (NYSE:ATTO) (“Atento”) at a purchase price of $5.00 per share. If more than 1,525,000 shares are tendered in the tender offer, then, subject to the terms and conditions of the tender offer, MCI will purchase shares from shareholders who properly tender shares on a pro rata basis based on the aggregate number of shares tendered. The tender offer will be conditioned upon, among other things, a minimum of 775,000 shares being validly tendered and not withdrawn in accordance with its terms. The tender offer is scheduled to expire at 12:00 midnight at the end of the day on December 16, 2022, unless extended.