Articles from Latinia

Latinia, a provider of real-time decisioning and communication technologies for financial institutions, today released a new industry perspective examining what it describes as a growing governance gap in banking: the management of critical customer communications associated with financial events.

Latinia, the Real-time communication's software vendor for the financial industry, today announces the results of its Forrester Consulting Total Economic Impact (TEI™) study, examining the potential return on investment (ROI) through investing in Latinia’s Real Time Decisions Engine. Based on interviews and results for a mid-tier Latin American bank with around 350,000 digital channel customers, the TEI™ found that the client was able to achieve a 162% ROI in 5 years, a payback below 6 months, and generate new business because of the monetization of the bank’s digital services worth at least $1.5 million per year, with a net present value (NPV) up to $6.66M, adding some other quantifiable benefits like cost-savings and shortening time-to-market (TTM), not to mention unquantified benefits like customer empowerment and a leading-edge innovative positioning in the region.

Latinia, the real-time communications software vendor for the financial industry, has announced a "very significant" growth in the notifications volume sent from financial institutions during COVID-19. “The traffic of our clients regularly doubles every year, but these last two years the growth rate has come to multiply by 3 and even by 4 in several cases, mainly due to the need of the bank clients to have greater control of their financial lives” stated its CEO Marc Alcón.