Articles from CSG Forte

CSG Forte, a leader in complete and customizable digital payment solutions, announced three industry award wins for innovation in payments today. CSG Forte Engage, a multi-channel, low-to-no code payment solution, earned two awards at the Juniper Research 2024 Future Digital Awards for Fintech & Payments: Platinum in the Omnichannel Payments Platform category and Gold in the Recurring Payment Platform Innovation category. In the 2024 PayTech Awards USA, CSG Forte Engaged earned the Top Innovation in Payments award.

CSG Forte, a CSG® (NASDAQ: CSGS) company and a leader in complete and customizable digital payments, today launched CSG Forte Engage. A multi-channel, no-code payment solution, CSG Forte Engage puts the power into the hands of the customer to pay when they want, how they want. With CSG Forte Engage, organizations can leverage NanoSite technology to create customized, secure statements and send them to customers for payment via SMS, email, 2-way interactive voice response (IVR) or the contact center. By making it easy for organizations to send branded and personalized statements, they can securely accept payment in real time, remove their exposure to sensitive data and modernize the customer experience. Recently, CSG Forte Engage helped one company reduce uncollected payments by 85% and another to increase customer engagement by 660% leading to $8M in incremental revenue.

CSG Forte, a CSG® (NASDAQ: CSGS) company and the leader in complete and customizable digital payments, was recognized by The Strawhecker Group (TSG) as the Best API Set in the 2023 Best of Breed API Awards. The awards are based on TSG’s Global Experience Monitoring (GEM) platform, which ranks the overall API experience of payment gateways across functionality, documentation and integration and development. CSG Forte was highlighted for its user-friendly experience for developers and additionally named a runner-up for Overall API Assessment, API Set: Specifications and Developer Roadmap.