Articles from CSG

CSG® (NASDAQ: CSGS) today announced that its Board of Directors approved the Company’s quarterly cash dividend payment of $0.30 per share of common stock to be paid on January 3, 2025 for shareholders of record as of the close of business on December 18, 2024.

CSG® (NASDAQ: CSGS) today announced the successful completion of its inaugural double materiality assessment as a critical step to enhance its environmental, social and governance (ESG) practice and further inform its sustainability strategy. This comprehensive evaluation allows CSG to better understand the impacts, risks and opportunities of key ESG topics, including greenhouse gas (GHG) emissions, employee wellbeing, customer data privacy and business ethics, based on both financial and impact materiality.

Today, CSG® (NASDAQ: CSGS) named payments veteran Saurabh Joshi its new president of Payments. His appointment adds deep payments and fintech expertise that has helped large and small companies achieve more than they thought possible in the global market by creating a shared vision that puts the customer first.

CSG® (NASDAQ: CSGS) and Comcast today announce that they signed a six-year contract renewal through December 31, 2030 extending their 35+ year relationship.

CSG® (NASDAQ: CSGS) invites you to participate in a conference call on Wednesday, Nov. 6, 2024, at 5:00 p.m. ET to discuss the company's third quarter earnings results. The conference call will feature CSG president and chief executive officer Brian Shepherd and CSG chief financial officer Hai Tran.

Mobile operators face growing challenges in managing complex roaming agreements, settlements and network quality, impacting their customer experience and business growth. Today, CSG® (NASDAQ: CSGS) announced a new partnership with Cellusys, the industry leader in roaming steering, fraud and security and analytics solutions for mobile operators, that will address these pain points and boost innovation in the global roaming landscape.

CSG® (NASDAQ: CSGS) today announced that its Board of Directors approved the Company’s quarterly cash dividend payment of $0.30 per share of common stock to be paid on September 27, 2024 for shareholders of record as of the close of business on September 13, 2024.

Lyse, one of Norway's largest energy and telecommunication companies, is a pioneer in customer-focused innovation. To wow customers and deliver effortless experiences for generations to come, Lyse chose CSG®’s (NASDAQ: CSGS) cloud-native, software-as-a-service (SaaS) platforms to modernise its mobile consumer business. This move to the cloud enables Lyse to consolidate offerings, strategically complement services and boost business growth with long-term cost-effectiveness. With a vision towards the future, Lyse is poised to raise the bar for customer experience in the Norwegian telecommunications market.

Telenor Denmark, the second-largest mobile operator in the Danish market, is a trailblazer for customer-first innovation. To reinforce its position at the forefront of digital telecommunications commerce and continue to provide excellent customer experiences, Telenor Denmark chose CSG®‘s (NASDAQ: CSGS) cloud-native, software-as-a-service (SaaS) platforms to drive its evolution into the future. This transformation turbocharges Telenor Denmark’s omnichannel monetisation, improves business efficiency and future-proofs the B2C and B2B customer experience.

TSG (The Strawhecker Group) recognized CSG Forte, a leader in complete and customizable digital payment solutions, as the Best API Set in the 2024 Best of Breed API Awards. Based on APIs that create a user-friendly experience for developers, CSG Forte earned the top scores for the ease of access to its APIs, clarity, simple implementation, robust error handling and effective issue escalation. TSG’s rigorous Global Experience Monitoring platform benchmarks the overall API experience of payment gateways by testing their functionality, documentation, integration and development.

CSG® (NASDAQ: CSGS) invites you to participate in a conference call on Wednesday, Aug. 7, 2024, at 5:00 p.m. ET to discuss the company's second quarter earnings results. The conference call will feature CSG president and chief executive officer Brian Shepherd and CSG chief financial officer Hai Tran.

Zain Sudan, part of Zain Group, a leading wireless operator in the Middle East and North Africa, is a frontrunner in customer engagement through Unstructured Supplementary Service Data (USSD). After a recent data centre outage, Zain Sudan trusted CSG® (NASDAQ: CSGS) to drive the disaster recovery of its wireless business and keep the people of Sudan connected, while preserving its market leadership. Through a gateway rebuild, Zain Sudan quickly relaunched essential services so customers could manage plans and check balances while it rebuilt its wireless business with CSG in less than 21 days.

As customer expectations grow and competition widens, it’s critical for brands to meet customers where they are in the moments that matter. As a Leader in The Forrester Wave™: Customer Journey Orchestration Platforms, Q2 2024, released today, CSG® (NASDAQ: CSGS) helps some of the world’s most recognizable brands turn customer insights into action. CSG Xponent, a best-in-class customer engagement platform, received the highest scores possible in 16 of the 30 total Forrester Wave™ criteria, including customer journey analytics, cross-journey orchestration and real-time decisioning.

CSG® (NASDAQ: CSGS) today announced it has acquired iCheckGateway.com, LLC (“iCG Pay”), a North American ACH and credit card payment processing company. Management expects this acquisition to be accretive to CSG’s 2024 profitability.

CSG® (NASDAQ: CSGS) today announced that its Board of Directors approved the Company’s quarterly cash dividend payment of $0.30 per share of common stock to be paid on June 27, 2024 for shareholders of record as of the close of business on June 14, 2024.

CSG® (NASDAQ: CSGS) today announced the addition of finance veteran Samantha Greenberg to its board of directors. Her appointment adds deep financial market and capital allocation expertise that has helped both public and private technology companies create meaningful shareholder value.

CSG (NASDAQ: CSGS) today reported results for the quarter ended March 31, 2024.

CSG® (NASDAQ: CSGS) today announced that its Executive Vice President and President of North America Communications, Media and Technology, Mike Woods, has been selected as a Cablefax 100 honoree. This achievement underscores Woods' commitment to excellence and strategic leadership in guiding the industry through an era of change, collaboration and macroeconomic challenges. It also recognizes his role in fostering unparalleled growth for CSG. In 2023, the company achieved its best annual results in nearly two decades, reaching $1.17B in revenue.

CSG® (NASDAQ: CSGS) today published its 2023 Global Impact Report, Empowering a Bold Future, which highlights the company’s vision, commitments and initiatives to drive sustainability, social impact and belonging. The report details CSG’s global action over the past year to uplift the communities in which it operates, foster a culture of inclusion and care for our planet. This includes a milestone pledge to achieve carbon neutrality in Scope 1 and 2 emissions by 2035 and partnerships with more than 80 impact-driven organizations worldwide to empower CSGers to give back.

CSG® (NASDAQ: CSGS), a leading SaaS platform company helping brands make ordinary customer and employee experiences extraordinary, today released The 2024 State of the Customer Experience Report. Backed by industry research, internal data, expert testimonial and customer initiatives, the report identifies surprising twists in the traditional CX playbook and offers actionable strategies for brands to roll out the red carpet for their customers to win long-term loyalty. It shines the spotlight on a new status quo: the pressure on brand leaders to take a data-driven, future-focused approach to the customer journey and prove faster return on investment (ROI) of their projects.

The Bangladeshi telecommunications market is one of the most dynamic and rapidly growing in the world, driven by the popularity of digital services and increasing demand for reliable wireless connectivity. To manage its daily call detail records (CDRs), Banglalink, the country’s innovative digital operator, partnered with CSG® (NASDAQ: CSGS) for modular wholesale billing and settlement solutions to meet its anticipated CDR growth over the next five years.

CSG® (NASDAQ: CSGS) today announced that the company will present at Citizens JMP’s Technology Conference at The Ritz Carlton, 600 Stockton Street, San Francisco, CA. The presentation will be held at 2:00PM PST on March 4, 2024, and will feature John Rea, CSG’s Vice President & Head of Investor Relations, Treasury and ESG Reporting, who will be providing a high-level overview of the company. For those wishing to attend, please contact Citizens JMP’s Corporate Access team at MBloom@LJFevents.com.

TSG (The Strawhecker Group) recognized CSG Forte, a leader in complete and customizable digital payments, as the payment gateway provider with the “Lowest Minute Outage” in North America. Based on credit card transaction data and merchants’ perspectives of performance at checkout, CSG Forte earned the top prize for payment gateway stability. TSG’s rigorous, always-on Global Experience Monitoring platform benchmarks gateway performance by conducting 24/7/365 pings to locations across the globe.

CSG® (NASDAQ: CSGS) today announced that its Board of Directors approved a 7% increase in the Company’s quarterly cash dividend payment. The new quarterly payment amount has been increased to $0.30 per share of common stock to be paid on March 28, 2024 for shareholders of record as of the close of business on March 15, 2024.

Communication service providers (CSPs) are racing to modernize their operations and deliver dynamic and personalized experiences for their customers. To leverage automation, intelligence and orchestration, they’re working to improve the customer experience across all touchpoints. In 2023, CSG® (NASDAQ: CSGS)’s award-winning solutions and integrated omnichannel approach helped global brands transform their customer experience, earning CSG recognition from leading analyst firms Gartner, Frost & Sullivan, Kaleido Intelligence, MGI and Quadrant Knowledge Solutions.