International Insurer BMI Companies Replaces SWIFT-Based Claim Payments with Acclaim Across More Than 35 Countries
Acclaim, the payment infrastructure platform built exclusively for insurance, today announced that BMI Companies, an international insurance group serving individuals, families, and businesses across Latin America, the Caribbean, and selected global markets, has gone live with Acclaim to automate claim payments to members and providers across its entire offshore international business. The deployment replaces slow, expensive SWIFT wire transfers with fast local payment options in more than 35 countries — fully automated end to end and integrated directly into BMI’s core systems.
Acclaim Launches in U.S. With Mission to Transform Customer Experience Through Enterprise-grade Voice-first AI Platform
Acclaim, the developer of the AI-powered CX platform built for enterprises in regulated industries, today announced its formal U.S. market entry. The launch is supported by the appointment of industry veteran Fred Fontes as CEO and a previously announced $34 million Series A funding round led by Ratmir Timashev, co-founder of Veeam and Acclaim advisor. Formerly known as Aiphoria, Acclaim has designed enterprise-grade, voice-first AI agents to rehumanize customer service, making the end-user experience more seamless and impactful, while improving the productivity and satisfaction of human agents.
