Balkan Sewer & Water Main Service has passed 1,000 customer reviews on Google while maintaining a 4.8 out of 5-star rating.
Customers have posted reviews after a variety of service calls, including scheduled sewer and water main replacements, broken lines, DEP-related work and after-hours emergencies. Balkan has handled sewer and water main work across New York City since 1952.
Many customers go beyond leaving a star rating and write about the job itself. Reviews discuss response times, communication, pricing, the work performed and cleanup afterward.
Repairs can involve excavation, permits and city requirements, depending on the job. With more than 1,000 reviews now posted, Balkan’s Google profile contains years of customer feedback that property owners can read while researching the company.
Joseph L. Balkan founded Joseph L. Balkan Inc., now doing business as Balkan Sewer & Water Main Service, in 1952.
The company remains family-run, with founder Joseph L. Balkan’s son, David Balkan, serving as CEO. David is also chairman of the Subsurface Committee for the Master Plumbers Council of the City of New York and vice president of the Subsurface Plumbers Association.
Balkan has served more than 100,000 customers since 1952, with crews working in Queens, Brooklyn, Manhattan, the Bronx and Staten Island.
The location and condition of underground service lines can change considerably from one property to another. Sewer and water service lines can run beneath sidewalks, streets, yards and other areas of a property. Older lines may present different problems than newer installations, and crews have to account for the condition of the pipe as well as where it is located.
A broken or leaking line may make the problem obvious right away. On other jobs, crews first have to locate the trouble and determine how much of the service line is affected. Once the problem is located, crews can determine whether a section of pipe can be repaired or whether the condition of the line makes replacement the more practical option.
Balkan handles sewer repairs and replacements, water main repairs and replacements, new installations, sewer and water disconnections, and trenchless work.
Crews also work with property owners dealing with notices and violations from the New York City Department of Environmental Protection. Work involving a DEP notice or violation may also come with permits, inspections and other city requirements that have to be handled along with the physical repair.
Broken water service lines and sewer problems don’t follow a convenient schedule. A problem that becomes noticeable at night or over a weekend may still need attention before the next business day, particularly when water is leaking or a sewer line is no longer functioning properly. Balkan provides emergency sewer and water main service seven days a week for property owners dealing with those situations.
Balkan offers a 10-year guarantee on qualifying replacement work. Its service trucks are GPS tracked, which helps dispatchers coordinate crews working in different parts of the city.
Financing through Synchrony is available to qualified customers. Balkan also maintains a dedicated phone line for Spanish-speaking customers.
Many property owners don't spend much time thinking about their sewer or water service line until something goes wrong. What looks like a relatively simple problem at ground level may turn out to involve a larger section of pipe underground. That leaves practical questions: Will excavation be necessary? How long will the work take? What happens to the property once the repair is finished?
That is where a large number of reviews can be useful. Balkan’s Google profile puts more than 1,000 customer ratings and written experiences in one place. Because the profile is public, property owners can read the feedback themselves rather than relying only on information provided by the company.
When Balkan opened in 1952, online reviews weren't part of choosing a local contractor. More than 70 years later, they have become one of the places customers turn when deciding who to call. For Balkan, crossing the 1,000-review mark adds a new chapter to a company history that began decades before Google, online ratings or digital business listings existed.
About Balkan Sewer & Water Main Service
https://www.youtube.com/watch?v=xNOUd01uAKI
Balkan Sewer & Water Main Service, legally Joseph L. Balkan Inc., is a family-owned sewer and water main contractor based in Queens, New York. Founded in 1952, Balkan serves Queens, Brooklyn, Manhattan, the Bronx and Staten Island. Its services include sewer and water main repair and replacement, trenchless work, new installations, disconnections and emergency service.
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For more information about Balkan Sewer and Water Main Service, contact the company here:
Balkan Sewer and Water Main Service
David Balkan
(718) 849-0900
TeamBalkan@balkanplumbing.com
130-01 Jamaica Ave
Jamaica, NY 11418