Introducing Samsara Intelligence: AI Innovation Built to Solve Operational Challenges and Reimagine Frontline Work

Published 14 days ago via Business Wire

New solutions trained on the world’s largest connected operations data set to surface insights, automate tasks, and help make better decisions

Samsara Inc. ("Samsara") (NYSE: IOT), the pioneer of the Connected Operations® Cloud, today introduced Samsara Intelligence, an expanded suite of AI offerings designed to help customers make smarter decisions and run safer, more efficient operations. Trained on the world’s largest Connected Operations data set,1 Samsara Intelligence combines cutting-edge AI technologies with real-world use cases to address the complex challenges faced by operations teams worldwide.

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Samsara Assistant is an interactive generative AI tool that empowers operations teams with critical, timely information at their fingertips. (Graphic: Business Wire)

Samsara Assistant is an interactive generative AI tool that empowers operations teams with critical, timely information at their fingertips. (Graphic: Business Wire)

"Samsara Intelligence combines AI with an unprecedented scale of data and brings it to the people who do the hard jobs that power the world," said Kiren Sekar, Chief Product Officer at Samsara. "Whether it's identifying risk to keep drivers safer on the road, replacing tedious data entry with a photo, or helping mechanics reduce asset downtime, Samsara Intelligence helps our customers operate smarter."

Samsara Intelligence leverages the world’s largest Connected Operations data set, processing more than 70 billion miles driven, 265 million digitized workflows, and 10 trillion data points each year. The diversity and breadth of this data is used to accurately train AI models that surface insights, automate tasks, and help make better decisions. Built for flexibility, Samsara Intelligence allows customers to fine-tune AI model sensitivity and customize workflows to suit their unique needs.

With Samsara Intelligence, customers gain expanded access to a range of AI solutions tailored to streamline operations and drive smarter decision-making. Today, this includes Samsara Assistant, a generative AI tool that provides instant answers to complex operational questions, and Intelligent Experiences, which offer embedded AI-driven recommendations and actions throughout Samsara’s platform to enhance operations processes.

Samsara Assistant

Samsara Assistant is an interactive generative AI tool that empowers operations teams with critical, timely information at their fingertips. Assistant can deliver immediate answers to a wide range of questions that customers encounter daily.

Examples of how customers use Samsara Assistant today include:

  • Identifying vehicles with severe fault codes and receiving step by step instructions to resolve them.
  • Spotting time-sensitive disruptions in daily operations, like unexpected stops, which might signal a driver is at risk or in need of assistance.
  • Determining which drivers have the highest safety scores and should be recognized for their high performance.
  • Understanding hours of service regulatory requirements for a new geography or vehicle type.

According to Samsara’s recent State of Connected Operations Report, more than half of leaders surveyed are already using AI, and 87% said they plan to increase investments over the next year. Performance Food Group, the second-largest food distributor in the United States, has exemplified this trend as an early adopter of Samsara Assistant. According to Thomas Olitsky, Vice President of Safety at Performance Food Group, “Assistant is intuitive and helpful. It can enhance the productivity of the management team by enabling them to find answers and resources quickly and effortlessly."

Intelligent Experiences

Intelligent Experiences embeds AI insights, recommendations, and actions throughout the Samsara platform. This multi-modal intelligence leverages all data across video, text, sensor, and diagnostics to make AI accessible for the frontline. Specific visual, coaching, and training offerings for Intelligent Experiences include:

  • Visual Intelligence: Empower workers with actionable insights from a photo. For example, identify safety hazards from a photo of a jobsite, measure storage capacity from a photo of a trailer, or provide proof of delivery records from a photo of a bill of lading.
  • Positive Recognition: Recognize safe drivers with automated messages and kudos, helping to improve engagement and foster a culture of responsibility on the road.
  • AI Course Builder: Improve safety and compliance while reducing administrative time by uploading policy and procedure documents to instantly create custom training modules.

Samsara Assistant and Intelligent Experiences are now available in beta to customers in North America. To learn more, visit https://samsara.com/products/platform/ai-samsara-intelligence.

Additional Resources:

About Samsara

Samsara (NYSE: IOT) is the pioneer of the Connected Operations® Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. With tens of thousands of customers across North America and Europe, Samsara is a proud technology partner to the people who keep our global economy running, including the world’s leading organizations across construction, transportation and warehousing, field services, manufacturing, retail, logistics, and the public sector. The company's mission is to increase the safety, efficiency, and sustainability of the operations that power the global economy.

Samsara is a registered trademark of Samsara Inc. All other brand names, product names or trademarks belong to their respective holders.

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1 Internal analysis based on review of internal data, third-party reports, and externally reported statistics.

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