BOSTON, MASSACHUSETTS / ACCESS Newswire / September 17, 2025 / Mosaic, a technology company providing digital commerce solutions for cannabis retailers, today announced the release of its next-generation user experience (UX) across its all-in-one platform. The update expands customization options and strengthens Mosaic's positioning as the leading provider of loyalty-driven digital commerce in the cannabis industry.
Mosaic's platform integrates loyalty, CRM, marketing automation, mobile commerce, and payments into a single solution. The new UX gives dispensaries greater control over customer journeys, enabling them to deliver differentiated digital experiences comparable to those built by billion-dollar consumer brands.
Some Mosaic customers have reported up to a fivefold increase in online sales after implementing the platform, underscoring its ability to drive meaningful business impact in a highly competitive market.
Raising the Standard for Cannabis Commerce
The launch of Mosaic's new UX follows a recent investment from a strategic financial partner, providing additional resources to accelerate product development and market expansion. The company also plans to introduce new payment technologies in Q4, designed to address the cannabis industry's ongoing reliance on cash transactions.
"Our goal has always been to put dispensaries on equal footing with the world's leading retailers," said Jack Blaeser, CEO of Mosaic. "The Starbucks model proved the power of loyalty-driven digital commerce. Mosaic is making that same level of capability accessible to dispensaries at a fraction of the cost, and our customers' growth speaks for itself."
Positioned for Innovation
In addition to payments, Mosaic is investing in AI-powered agentic commerce capabilities that personalize and automate engagement across the customer lifecycle. By leveraging loyalty and behavioral data, the platform will enable retailers to anticipate consumer needs, optimize promotions, and improve operational efficiency.
While the cannabis sector is the company's initial focus, Mosaic's platform is designed to support future expansion into other retail industries, extending its vision of making billion-dollar brand playbooks accessible to businesses of any size.
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About Mosaic
Mosaic is the all-in-one digital commerce platform redefining cannabis retail. By integrating loyalty, CRM, marketing automation, mobile commerce, and payments into a unified solution, Mosaic helps dispensaries grow sales, strengthen customer relationships, and streamline operations. For more information, visit www.mosaic.green
Contact Information
Elana Cohen
Founder & CEO
Tree of Life PR
847-997-4404
elana@treeoflifepr.org
treeoflifepr.org
SOURCE: Mosaic
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