NEW YORK, NY / ACCESS Newswire / December 4, 2025 / NobelBiz's enterprise CCaaS infrastructure and carrier network now powers Callers omnichannel AI engine, delivering faster customer connections, higher contact rates, and lower operational costs on a foundation built for reliability.
NobelBiz, the contact center software provider and voice carrier trusted by the world's top contact centers, today announces a strategic partnership with Callers, the AI-powered conversation platform, to deliver the industry's first carrier-grade AI communication solution.
The partnership runs Callers intelligent AI engine directly on NobelBiz's proven CCaaS and carrier infrastructure, creating conversations that are faster, more reliable, and more context-aware than any competing solution. together, the companies bring a fusion of infrastructure strength and real-time intelligence, delivering enterprise contact centers a complete AI communication layer without replacing existing systems.
NobelBiz provides the carrier-grade foundation: its unique combination of CCaaS capabilities and carrier network built specifically for contact centers, delivering industry-leading reliability, compliance, and connect rates that power millions of daily conversations.
Callers delivers the intelligence layer: it's an omnichannel AI engine powers human-like voice and chat interactions with shared context across channel and 350+ native integrations that make every interaction genuinely intelligent.
The combined offering gives enterprises a full-stack AI communication layer built on rock-solid telephony infrastructure.
Brands gain an instant upgrade in speed, stability, and automation capability while leveraging NobelBiz's proven carrier network and platform that already supports the world's leading contact centers.
Industry Impact
Contact centers have long struggled with dropped calls, delayed responses, and fragmented customer data.
The NobelBiz and Callers partnership addresses these challenges head-on by running intelligent AI automation on carrier-grade infrastructure, uniting two critical layers that have traditionally been separated: enterprise connectivity and intelligent ai automation.
This collaboration introduces a new standard for enterprise communications, with expected benefits that include:
Faster response times powered by AI-driven outreach running on NobelBiz's high-performance network
Higher connect rates due to NobelBiz's compliant routing, robust carrier infrastructure, and proven deliverability
Lower operational expenses as AI handles more conversations at scale on cost-efficient infrastructure
Better customer outcomes through adaptive, context-aware dialogue delivered with carrier-grade reliability
"By running Callers on our carrier-grade infrastructure, we're delivering a new gold standard for enterprise communications. This is more than connectivity, it's intelligent infrastructure that transforms how contact centers operate and scale.", said Steve Bederman, CEO of NobelBiz.
Core Benefits for Contact Centers
This partnership makes life significantly easier for busy contact centers.
The AI clears out the "junk", filtering wrong numbers and low-intent calls, so call center agents only speak with people who actually want to talk, while NobelBiz's infrastructure ensures every conversation connects reliably.
You scale instantly because the AI can run thousands of calls at once on NobelBiz's carrier network without adding headcount or worrying about dropped connections.
Costs drop dramatically, since the AI handles early outreach at a fraction of the usual price while running on infrastructure that's already optimized for contact center economics.
Clients get faster replies, more conversions, and steady follow-ups that keep them coming back, all delivered on the carrier network trusted by top global contact centers.
"NobelBiz provides the reliability and reach our AI needs to deliver measurable business outcomes at enterprise scale. Together, we give brands both the foundation and the intelligence to scale conversations that feel natural and drive results.", said Nimrod Ron, CEO of Callers.
About NobelBiz
NobelBiz is the voice carrier and contact center platform trusted by leading enterprises worldwide. Known for high connect rates, carrier-grade reliability, and a full CCaaS platform, NobelBiz delivers a compliant and scalable communications infrastructure that supports millions of conversations every day. NobelBiz's unique combination of carrier network and contact center software makes it the foundation of choice for enterprise AI communication solutions.
About Callers
Callers powers outcome-driven AI conversations for enterprise brands.
With an omnichannel AI engine built to scale human-like voice and chat, Callers turns every customer interaction into measurable business results. The company supports hundreds of brands with real-time intelligence, 350+ integrations, and a vision to make every conversation smarter.
To learn more about the NobelBiz x Callers partnership or to request a demo, visit www.nobelbiz.com or contact the media representatives below.
CONTACT:
NobelBiz
marketing@nobelbiz.com
www.nobelbiz.com
Callers
marketing@callers.ai
www.callers.ai
SOURCE: Callers AI
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