Incredible Health, the largest AI company powering healthcare hiring, today announced it has reached 1.5 million nurses on its career marketplace, representing half of active nurses in the United States. The company now serves more than 1,500 US healthcare employers. Eight weeks ago, Incredible Health introduced Gale and Lyn, two purpose-built AI voice agents designed to revolutionize the hiring experience for both healthcare workers and employers. The agents are specialized and trained on millions of data points from the Incredible Health marketplace.
The growth milestone comes at a time when the industry faces a growing labor shortage crisis and tighter budgetary restraints. This is a critical time when the healthcare workforce is embracing AI as a tool to ensure that the right candidates find the right opportunities more quickly and effectively than ever.
Incredible Health’s AI voice agents were built in collaboration with the teams at Johns Hopkins, NewYork-Presbyterian, Baylor Scott & White Health, Tenet Health, and Sutter Health.
Gale functions as a 24/7 career partner for nurses who often have limited time to devote to their job searches. It helps them prepare for interviews, refine their resumes, and confidently navigate new career opportunities. Lyn is an AI interviewing agent for employers, helping hospitals and health systems hire top talent in a speedy and cost-effective way. It delivers a high-quality experience for applicants, without getting stalled by typical bottlenecks such as leaky pipelines, candidate mismatches, and limited recruiter bandwidth.
Since the launch, Gale has transformed how thousands of nurses pursue growth in their careers:
- 50% of sessions with Gale happen outside of business hours, on nights and weekends, when nurses have more time to focus.
- Gale has a 5-minute average session duration, fitting seamlessly into busy schedules.
- More than 30% of nurses return to practice multiple times with Gale's interview preparation sessions, demonstrating genuine value.
- Over 90% of nurses give Gale positive reviews, highlighting its 24/7 availability and convenience, and purpose-built specialization.
Nurses using Gale consistently share how much they appreciate the convenience of accessing career support anytime, anywhere. Gale understands the nuances of each of the 45 nursing specialties. During interview prep, it provides personalized feedback for every question and a summary scorecard across five key areas at the end of each session.
“Incredible Health has helped me secure not just one, but two positions,” said Michelle Richardson, RN. “Working with both Gale and the Resume Wizard for my interview preparation was instrumental in helping me land my current role as a medical-surgical nurse, and I’m very grateful for the hiring tools and support the Incredible Health team provides to busy healthcare workers like me.”
Lyn, which can be used directly in the Incredible Health marketplace or as a standalone agent integrated into applicant tracking systems for healthcare employers, delivers transformative results:
- Employers can conduct same-day phone screens with Lyn, compared to the 4+ days it typically takes human recruiters.
- Lyn reduces overall hiring timelines by 20%.
- With Lyn, employers can interview and sell to 100% of candidates, up from just 5-10% of qualified applicants interviewed through traditional workflows.
- Employers see 15% higher retention rates for nurses hired through Incredible Health with Lyn.
- Employers save over $5 million annually per facility by reducing reliance on agency staff, travelers, and overtime.
- Lyn saves facilities over 800 hours per recruiter annually, equivalent to one to two months per recruiter each year.
- With Lyn and the Incredible Health marketplace, employers fill permanent roles in under 20 days, five times faster than the 86-day national average.
Lyn conducts interviews around the clock, ensuring that qualified healthcare professionals don't miss the right opportunities. It verifies qualifications, specialties, and certifications with consistency, and proactively sells each employer's unique value proposition, highlighting benefits, culture, and what makes each organization stand out to top candidates. Time saved can be redirected to strategic work, such as engaging with hiring managers, building long-term pipelines, and focusing on the human elements of talent acquisition.
"We built our solutions to help healthcare workers find and do their best work, and with almost half of all U.S. nurses now trusting AI for career support, that vision is becoming reality," said Iman Abuzeid, MD, CEO and co-founder of Incredible Health. "As Gale and Lyn continue to evolve, we're empowering an entire workforce to reach their highest potential, strengthening teams, and ultimately ensuring that patients receive exceptional care."
The rapid growth to 1.5 million nurses underscores the healthcare industry's readiness for AI-powered hiring solutions. Healthcare workers embrace AI voice agents to navigate their careers, and leading health systems adopt these tools to build stronger teams. The success of the solutions provides a proof point that longstanding hiring challenges can be solved at scale. With Gale and Lyn continuing to evolve, Incredible Health is building AI-powered infrastructure designed to empower healthcare's workforce in the years ahead.
About Incredible Health
Incredible Health is the largest AI company powering healthcare hiring, with over 1.5 million U.S. healthcare workers and over 1,500 healthcare employers. AI voice agents, Gale and Lyn, transform the healthcare hiring experience and economics of healthcare hiring, with the average hospital reducing hiring times from 90 days to under 20 for permanent nurses.
Healthcare workers use Incredible Health's marketplace to discover opportunities, advance their careers, and land their dream jobs. Employers use the healthcare hiring solutions to gain a competitive edge, save millions in overtime, premium labor, and HR costs, and deliver consistent care to their communities. Powered by millions of marketplace datapoints and interactions, Incredible Health’s AI technology is continuously trained and refined to deliver fast, personalized, and reliable results. Co-founded by MD and Wharton alum, Iman Abuzeid, and MIT alum from a family of nurses, Rome Portlock, Incredible Health is headquartered in San Francisco, CA, and operates nationally.
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"As Gale and Lyn continue to evolve, we're empowering an entire workforce to reach their highest potential, strengthening teams, and ultimately ensuring that patients receive exceptional care."
Contacts
Press contact:
press@incrediblehealth.com